SHE WENT IN FOR A HAIRCUT.
BUT SAYS HER HAIR DOESN )T LOOK (ANYTHING LIKE IT WAS SUPPOSED TO.
SHE THINKS IT LOOKS LIKE A 12-YEAR-OLD CUT IT.
YOU DECIDE AFTER LOOKING AT THE PHOTOS.
NEWS 13 )S BRITTANY BADE HAS BOTH SIDES.
WE )VE ALL GOTTEN A TRULY BAD HAIRCUT.
AND (KNOW HOW UPSETTING THAT CAN BE.
NOW IMAGINE IF THE PERSON WHO GAVE IT TO YOU.
WASN )T SORRY AT ALL.
SHE COULDN )T BELIEVE WHAT SHE SAW.
8:28"it was frizzy choppy choppy it didn )t look good":31 WHEN SHE WAS TURNED AROUND IN THE CHAIR.
11:22"the receptionist was like how do you feel and I )m like I don )t feel good I feel humiliated.
I just wanted to pay and leave because I was just so embarrassed":33 KIM SAYS SHE TOOK THESE PHOTOS AS SOON AS SHE GOT HOME FROM "SUPERCUTS" ON )JUAN TABO AND LOMAS ).
SHE CALLED THE SALON.
ASKING FOR A REFUND AND FOR THEM TO FIX HER HAIR.
WHICH WAS SUPPOSED BE A SHOULDER LENGTH.
16:38"no matter who I spoke to at Supercuts, it seems like none of them cared what happened":43 THE NEXT DAY.
SUPERCUTS DID AGREE TO LET A DIFFERENT STYLIST FIX KIM )S HAIR.
BUT THEY WOULDN )T REFUND ALL HER MONEY.
20:26"regularly, we don )t refund styles" (OR.
ADMIT THEIR STYLIST DID A BAD JOB.
22:13"I hate to critique somebody else )s work.
I dont know I was not here.
I don )t know what she asked for":19 LINDA HOPPES IS THE LOCAL SUPERCUTS H-R MANAGER.
WHEN WE SHOWED HER THESE PICTURES TODAY.
THIS WAS HER REACTION.
22:36"it does look uneven.
I do agree with that":39 HOPPES SAYS SHE )S SORRY KIM WAS UNHAPPY WITH HER ORIGINAL HAIRCUT.
13:11"she definitely knocked my self esteem way low because my hair is the way I express myself":17 SHE JUST KIM HOPES SUPERCUTS NEVER LETS A HAIRCUT LIKE THIS.
12:33"you )re a stylist your job is to make people feel beautiful":38 KIM SAYS SHE IS HAPPY WITH THE STYLIST WHO FIXED HER HAIR.
AS OF TODAY.
SUPERCUTS DID AGREE TO GIVE HER A FULL REFUND.
KIM DOESN )T THINK THE STYLIST WHO ORIGINALLY CHOPPED HER HAIR SHOULD BE FIRED.
SHE JUST WANTS HER TO GET MORE TRAINING.
ADLIB TOSS TO WEATHER.